Privacy Policy

Privacy policy related to the processing of personal data and the use of cookies

Welcome to Helm Recruitment Platform.


The website caters to employers and job seekers with disabilities.

  1. Employers: will use the platform to create their company profiles, post multiple job vacancies, be capable of scanning, shortlisting, selecting candidate profiles that fit their job posts, approve contracts, and communicate with Helm via a messaging system.
  2. Job seekers with disabilities: will be able to add and edit their profiles and CVs on the system, so they would be added to Helm’s database and be eligible for all job vacancies posted on Helm Recruitment platform.

This policy governs the protection of personal data and the use of cookies (Mentioned hereinafter as, “the Helm Recruitment Platform privacy policy”) and informs users who access, and/or use our services (Mentioned hereinafter as, “the User”, “You”, “Your”, “Yours”) on the collection and use of Your personal data when You use the site, (Mentioned hereinafter as, “the site”), (ii) the interactive content  that we offer accessible on the site (such as the Helm Recruitment Platform© website). and (iii) all Maps incorporated on a Partner’s and/or Business User’s online and/or mobile sites, regardless of the device used to access or utilize them, including your computer, mobile devices, tablets, and others. It also applies to all the services We provide (including our website, and hosting services, collectively Mentioned hereinafter as “Our services”), the basic terms and conditions which make reference to the Helm Recruitment Platform privacy policy.

Click here to discover the General Terms & Conditions of usage and a description of Our Services.


Links to Other Websites

The Site may contain links to other websites of interest. However, once you have used these links to leave the Site, we do not have any control over third-party websites. We cannot be responsible for the protection and privacy of any Personal Information which you provide whilst visiting such sites and such sites are not governed by this Privacy Notice. You should exercise caution and review the privacy notice applicable to the website in question.


1. Definition of Data Controller

The data controller within the meaning of the Law on the Protection of Personal Data (‘the Data Protection Law’) issued under Resolution No. 151 of 2020 is Any natural or juristic person who has the right, due to the nature of work, to obtain personal data, to determine the process and the criteria of keeping or processing personal data and control it according to the determined purpose.


1.1. Data Controller Personality

Helm which has its principal office in 5, 204 street, Maadi, Cairo, Egypt, and registered under number 535266138 is the Data Controller and it will perform its job according to the terms and conditions of the privacy policy set forth herein.


2. When do we gather your personal data?

When you use Our services (via Our site(s)), we may compile personal information about you.

How long will we keep the collected data?

Collected data will be kept until you delete your account.


Browsing the Site

You can browse the services provided by the Site by creating an account on the site then logging in and, providing us with the required data mentioned below.


Creation of an account and use of the Services

The account will be created by giving us certain information that could be used to get in touch with you or identify you, manage your account, and manage our relationship with you.

As a result, the following information may be collected:

For job seekers:

    1. Full Name
    2. Date of birth
    3. Gender
    4. Mobile phone number
    5. Email
    6. Country and city
    7. Education
    8. Disability:
      • Type
      • Disability/Rehab certificate
      • Accommodations they need for work.

Knowing that you can update or modify your data at any time.

For employers:

      1. Full Name
      2. Email
      3. Mobile phone number
      4. Job position
      5. Company name, size and industry
      6. Country and city
      7. Company phone number
      8. Tax ID and commercial registration


Knowing that you can update or modify your data at any time.


You have no obligation to provide the Personal Information described above, but if you don’t provide such Personal Information, you may not be able to use some of the features on the Site.

Please note that you have the right to opt out of receiving electronic direct marketing

communications, such as newsletters, from us. All electronic direct marketing communications that you may receive from us, such as e-mail messages and SMS-messages, give you an option of not receiving such communications from us in the future. If you have any additional questions about electronic direct marketing received from us, please contact us at


Internet Activity Information

Software used on the Site collects Internet or other electronic network activity information that may, alone or in combination with other information, constitute Personal Information:

      • The domain from which you access the Site;
      • The type of browser and operating system used in the device you use to access the Site;
      • Internet Protocol (IP) address;
      • The date and time you visited the Site (time stamp);
      • The pages browsed on the Site;
      • The website used to link to the Site from;
      • Any search terms used to navigate the Site;
      • Products purchased and viewed on the Site;
      • A browsing session ID; and
      • Whether you are a first-time visitor to the Site.


For additional information about cookies used on the Site, please review Section 5 below.


Google Analytics is an element of the Site. By using cookies, Google Analytics collects and

stores data such as time of visit, pages visited, time spent on each page of the Site, the Internet

Protocol address, and the type of operating system used in the devices used to access the Site. By using a browser plugin available at provided by Google, you can opt out of Google Analytics.

Information we collect from our affiliates and third parties: From time to time, we may obtain information about you from our affiliates or third-party sources as required or permitted by applicable law (for example if you link, connect, or log in to the Site with your Google, Facebook, Instagram or Twitter accounts) or other sources (such as your contacts or brands we partner with)

These sources may include:

      • Databases & ID Verification Partners: We obtain information about you from databases and ID verification partners for purposes of verifying your identity in accordance with applicable law. Such information may include your name, address, your email address, mailing address, phone number and password) and other relevant data. We obtain such information to comply with our legal obligations. In some cases, we may process additional data about you to assess risk and ensure our Services are not used fraudulently or for other illicit activities. In such instances, processing is necessary for us to continue to perform our contractual obligations with you and others.
      • Transaction Data: We may analyze transaction data to ensure parties utilizing our Services are not engaged in illegal or prohibited activity under our Terms, and to analyze transaction trends for research and development purposes.
      • Joint Marketing Partners & Resellers: For example, unless prohibited by applicable law, joint marketing partners or resellers may share information about you with us so that we can better understand which of our Services may be of interest to you.
      • Advertising Networks & Analytics Providers: We work with these providers to provide us with de-identified information about how you found our Sites and how you interact with the Sites and Services. This information may be collected prior to account creation.
      • Social media handles (such as your Twitter or Instagram handle)
      • Other information (such as demographic data, fraud detection information and information about you and your activities, experiences and interactions on and off the Site)


3. How is your personal data used?

The main purpose of processing Your personal data is to enable You to use Our Services and, to:

      • Create and use Your User Account:
      • Modify and personalize the functions and features of the Services that You use;
      • Provide You with technical support and resolve any issues encountered during the use of Our services;
      • Inform You of updates to Our offerings and services;
      • Ask for Your opinions or participation in surveys, in particular, to improve Our Services;
      • Operate and improve our Site, through analytics to help us understand how you use the Site, so that we can present content in the best manner;
      • Protect against, identify and prevent fraud and other unlawful activity, claims and other liabilities;


4. With whom do we share your personal data?

Employers: The information of the job seekers will be shared with the companies who post job vacancies. Only information of candidates that fit the requirements of the company’s job vacancy will be shared with them.


Service providers: We use service providers such as website hosting and management companies, marketing companies, and data storage and data analysis companies. Such service providers can only use Personal Information to provide such services to us and for no other purpose.


Parties to a corporate transaction or proceeding: In the event of a corporate sale, merger, reorganization, bankruptcy, dissolution or similar event, Personal Information may be part of the transferred assets.


Public authorities and legal proceedings: to ensure compliance with a statutory or regulatory obligation, a court decision, or, where this disclosure is necessary, to defend or exercise a right in a court of law either in Egypt or abroad.


Will we use a tracking tool?

We may use verification to make sure emails and phone numbers are correct but, we will not track your information.


4.1. Visibility?

For companies: only their name, industry, size, phone number, location, website and social media platforms will be visible to others.

For job seekers with disabilities: The information of the job seekers will be visible only to the companies who post job vacancies that fit the profile of the job seeker.


5. Cookies, web tags, and similar technologies

5.1. What is a cookie?

When utilizing an online service (website or application) through your web browser, a cookie may be saved on the hard disc of your hardware. During the time that the cookie is valid or saved, a cookie file enables its issuer to recognize the hardware on which it is saved.


Important: By modifying the settings on your web browser, you may limit how websites utilize cookies (view the help section of your web browser to learn more about controlling cookies).


Caution: If you totally disable cookies, the site and/or some parts of Our services might not function as intended.


5.2. Why do We use cookies?

Cookies are required for browsing and operating Our services. We use cookies and other technical data to ensure that our Site and Our services work efficiently.

These are cookies that are required for browsing our Site (such as session logins) or using Our Services that enable You to use the main features of the site and secure Your connection.

Such cookies enable Us in particular to:

      • Recognize You when You log in to Your Accounts and use Our services and Applications and enable You to access Your account and the services linked to Your account;
      • Implement security precautions, in particular, when you are asked to log in again to Your account after a certain period of inactivity.
      • Detect any malfunctions and implement preventative or corrective steps.


Functionality cookies

Saving cookies on your device is the simplest and quickest way to personalize and improve your user experience.

We use functionality cookies to optimize the operation of the site and Our services and adapt the presentation of the Site and Our services to the display preferences of Your hardware. These cookies provide easy, customized browsing by adapting the presentation of the Site and the Services to the display preferences of Your hardware (language used, display resolution, operating system used, etc.) when you log in to the Site or Our services based on the hardware and viewing or reading programs that your hardware uses.

These cookies are not required to browse the Site or use Our services, but you will not be able to access all the functions and features of our Site and Our services if you deactivate them.

You decide whether to allow the saving of a cookie on Your hardware. As a result, you may always change your decision. The cookies included in the web pages and contents you have read may be temporarily saved in a designated place on Your hardware if you have enabled the storing of cookies on Your hardware in your web browser.


Most web browsers automatically allow cookies. However, you may always modify the settings in your web browser to disallow cookies from our site, or our services. You can also choose to regularly remove your cookies. Every web browser is unique. So that you may change your cookie choices, we advise you to read the contextual “Help” menu of your web browser.


7. How are my personal data protected?

In accordance with the responsibilities and exceptions imposed by the laws now in effect, Helm takes all the organizational and technological security measures required to safeguard Your personal data from, loss, destruction, disclosure, and unauthorized access.


However, we cannot guarantee that loss, misuse, unauthorized acquisition, or alteration of your data will not occur. Please recognize that you play a vital role in protecting your own personal information. When registering with our Services, it is important to choose a password of sufficient length and complexity, to not reveal this password to any third parties, and to immediately notify us if you become aware of any unauthorized access to or use of your account.

Furthermore, we cannot ensure or warrant the security or confidentiality of information you transmit to us or receive from us by Internet or wireless connection, including email, phone, or SMS, since we have no way of protecting that information once it leaves and until it reaches us.


8. Paid services:

There will be paid services according to external contracts and/or agreements concluded between the User (Employers) and the company. The payment process will not be done on the website itself, it will be made through bank transfers.


9. In what cases would you contact me?

9.1. Information on Our products and services and partners

Helm may send You offers related to the products, services, or businesses offered by Helm or by its partners.

In this connection, we comply with Your wishes made known to us at the time you created Your account. In addition, you may always change Your choices by Configuring the settings of Your User Account or, by Sending us an e-mail to the following address:


9.2. Service operation

We may ask You periodically to provide us with information on your experiences (e.g., to rate the Service/new features) which we will use to evaluate and improve the quality of Our services. You are not obligated to provide such data under any circumstance.

We may also contact You to inform you of any bugs or issues related to Our services.


10. How do I access my personal data and change them or exercise my right to object to them?

You have the right to access, correct, or delete Your personal data and to object to the processing of your data for legitimate reasons. You may exercise such rights by sending us an e-mail to the following address: If You no longer wish to receive our offers or to be contacted for such purpose, You may at all times exercise your right to refuse that Your personal data be used for marketing by sending us an e-mail at the following address:


11. Amendment of this policy

We reserve the right to always amend this Privacy Policy. As a result, we advise you to read this Policy periodically to keep informed of any amendment to its contents. This policy was updated last on 12/02/2023


12. How to contact us

You may contact us for any questions regarding the use of Your data or to exercise Your right to access, change or delete Your data at the following e-mail address